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Responsible Gaming

Gambling should be enjoyed responsibly, and we encourage you to set a budget for your gaming activities. This will help you maintain control over your spending and ensure that gambling remains an entertainment option rather than a source of income.

To gamble safely, it's essential to:

  • Set a daily, weekly, or monthly budget
  • Decide on the maximum amount you're willing to spend before engaging in any gaming activity
  • Stick to your predetermined limits

Creating a budget will help you avoid overspending and ensure that gambling remains an enjoyable experience. Consider setting aside a specific amount each month specifically for gaming.

When creating your budget:

  • Determine how much you can afford to spend on gaming per week/month
  • Prioritize essential expenses, such as rent/mortgage, utilities, food, and transportation
  • Allocate a dedicated portion of your income for entertainment purposes

The Lott offers flexible limit options to help you gamble responsibly. These limits can be adjusted at any time via the account dashboard or through our customer support.

Available limits include:

  • Daily deposit limits: Set a cap on daily deposits to prevent excessive spending
  • Weekly loss limits: Establish an upper bound for weekly losses
  • Monthly wagering limits: Define maximum wagers per month
  • Session limits: Choose from temporary or permanent sessions

Please note that once you set your limits, they will apply across all our products.

To help prevent over-gaming, we provide in-game reality checks. These alerts can be adjusted to fit your needs:

  • Reality Check Alerts: Customizable pop-up notifications every 30 minutes or at regular intervals
  • Session Timers: Set a timer for each gaming session to maintain control and balance

Adjust these features as needed from the account dashboard.

To prevent unwanted participation, we offer both cooling-off periods and self-exclusion tools:

Cooling Off:

  • Minimum 24 hours
  • Maximum 6 months in one instance; up to lifetime with a designated period for account reactivation before possible readmission

These breaks can be implemented instantly via the account dashboard or through customer support.

Self-Exclusion:

  • A more extended option that allows you to exclude yourself from all our platforms and products
  • Minimum 6-month break; maximum until further notice
  • This option is accessible in your account settings under Responsible Gaming

During this period, we will block access to both the platform and our mobile app.

To prevent underage gambling, The Lott verifies all users through government-issued ID documentation. Verify or update your details today:

Please be aware that:

  • Minimum age for participation: 18 years
  • Users are required to provide current photo identification
  • Failure to comply with verification procedures may lead to account suspension.

We acknowledge and respect the protection of vulnerable individuals. Our platform allows for responsible play options, limiting or excluding access based on user characteristics:

  • Excluding known high-risk users from promotions
  • Mandatory cooling-off periods and self-exclusion measures
  • Support materials linked to relevant help organizations within account settings.

Recognizing the warning signs is crucial in preventing excessive gaming. Please be aware that if you notice any of these behaviors, it may signal a need for intervention:

  • Loss of control over spending
  • Needing to wager increasing amounts for entertainment value
  • Experiencing financial difficulties due to gambling activity
  • Feeling emotionally affected by results or losing streaks

Should you suspect that someone is experiencing problematic gaming behavior, we recommend reaching out for advice and support:

Gambling Counselling Services:Call 1800 858 858 to connect with a professional counselor.

Additionally, links are available through your account settings under Responsible Gaming, offering access to:

  • Lifeline: General crisis support
  • CCYP: Support services for underage concerns

All bonuses offered by The Lott come with strict wagering requirements. It is essential that you carefully read and adhere to these conditions when activating any promotional offer.

When claiming a bonus:

  1. Be aware of all applicable terms, including play-through requirements
  2. Do not exceed your predetermined deposit limits or loss thresholds during this promotion

It is crucial to maintain control and balance when participating in any gaming activity at The Lott:

During Slot Games:

  1. Set a budget for slot play
  2. Use reality checks at regular intervals
  3. Adjust your wager limits according to changing circumstances

In live casino games or promotional offers, follow these guidelines as well:

  • Maintain awareness of overall betting and spending habits during the promotional period
  • Keep in touch with financial changes affecting potential gaming sessions

Be cautious when using our mobile app for gaming activities. Remember that smartphones are often integrated into daily life.

To maintain balance on your phone:

  1. Set reminders or notifications for regular breaks from gaming
  2. Install blocking apps to prevent unwanted access during specified times

Protecting Family/Device Measures:

  • Familiarize yourself with available software and tools designed to block app or platform usage by family members or at specific hours of the day
  • Keep an eye on your own spending habits

We are dedicated to upholding confidentiality while preventing any access from minors. To secure your account:

Keep personal data current: Regularly check that address and ID documentation remains accurate

Account security measures can be accessed via our Security Centre.

The Lott is committed to strict adherence to applicable gaming regulations.

We work closely with various support organisations, including the Australian Council for Educational Research on responsible gambling awareness campaigns.

Should you have any further questions or concerns regarding our policies and procedures please reach out at .

Stay safe while gaming.